Our key features are individual, dedicated service and strong customer support. We sell products for the lab, but we do business with people.
WAVE ANALYTICS has long been the leading global, independent provider of product and service solutions to laboratory and production customers, enabling science for customers in the pharmaceutical, biotechnology, industrial, education, government and healthcare industries.
We want you, our customer, to be satisfied with our offers and services. That is our motivation and the standard we set for ourselves, every day.
Our Service department is ready and eager to provide support whenever it is required. You can expect prompt and competent service support for any concerns you may have, whether related to operations or service.
Consultancy & Technical support:
With our experienced technical experts, We support our customers in choosing the right product & accessories, solutions based on application. Our team provides Technical consultancy and support to customer for an optimised solution.
After Sales Service support:
Consignment verification, Installation/commissioning, Product demonstration, Training, General maintenance, and safety precautions are explained, documented, and given to customer during the implementation of the project.
IQ/OQ Documentation support:
We provide IQ/OQ documentation and implementation services to our Pharma Industries. We have complete infrastructure and necessary tools and equipments which are calibrated by Accredited laboratory to implement 100% to fulfill any international standards.